Over the past few months, I’ve sat with many new sales enablement professionals to coach them on how to structure the function within the sales organization. What is common across these new sales enablers is an uncontrollable panic: Why would a tenured sales organization listen to them?
Think about your first job.
We’ve all heard the news - there’s a massive problem happening in sales - quota attainment has been in a steady decline for years.
My very first sales job was during the summer between my first and second year of university. My dad had a close friend who owned his own company, and because his friend was a decent guy, he took me on as his paid intern for the summer.
It’s remarkable how when you’re in line at a coffee shop, everyone in line goes out of their way to not look at each other.
You’re all there for the same reason: ridiculously overpriced espresso drinks served by disinterested hipsters. You would think the common interest would be grounds for light conversation as you waited. Yet, you go out of your way to look at your phone, or stare at the floor, or silently peruse the pastry display internally debating whether to get that cake pop or not. I mean, it’s only 120 calories! I’m probably burning that many just standing here in line.
There is such a thing as bad sales enablement. I’ve seen many market leaders discussing this topic lately.